Roto-Rooter Plumbing & Drain Service

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Naomi R.

Joined 10 months ago

I had a clogged pipe, so when my washing machine drained, I had water all over the floor instead of going down the drain. I cleaned it up the best I could and then had to go to work. I called Roto-Rooter in Modesto and they were able to schedule to send their plumber, Ron, out after hours, which is what worked with my schedule. He tried to unclog the pipe with a snake, but that didn't work. Then he tried a longer, bigger snake. It still didn't work. He arranged to come back another day, with another piece of equipment, called a hydro-jetter, than entailed climbing on the roof to get the hydro-jetter into the plumbing system. That worked!

I appreciate Roto-Rooter's willingness to work with my schedule. I appreciate Ron's concern for keeping my kitchen and laundry room clean. I'm glad they were able to unclog the drain. I do wish it could have all been done on the first day, and I wish it hadn't been quite so pricy!

Recommends

Jerry Frad

Joined 2 years ago

Excellent Service. From scheduling the appointment to the final inspection of the finished work, Roto-Rooter offered professional and quality service. I live in the Modesto area, and I was searching for a plumber for an emergency weekend situation--Roto-rooter was there for me.

They do not charge additional fees for weekend or evening appointments--which is a huge bonus. The dispatchers are helpful and efficient, and the technician arrived on time and was extremely knowledgeable. i could not be more pleased with the service or priciing.