Plush Hair Studio

Recommends

CrazyTracy

Joined 3 years ago

OUSTANDING STYLIST - FRIENDLY GALS/ENVIRONMENT. Christina Rosales DOES BEAUTIFUL work & always greats with a SMILE!

The Entire Staff are ALL Friendly and cater to their clients!

GREAT LOCATION & ATMOSPHERE!

Doesn't Recommend

RRqueen

Joined 4 years ago

Looks cute, but not worth it. I've been going to the same salon for almost 8 years and thought it was time for a change. I had lunch near Plush and thought the decor was cute as I walked past so I called to make an appointment. I talked with Erika, the owner, and we set up an appointment. I arrived a few minutes early, but was told she had stepped out. I waited for nearly half an hour (only because I was reading a good magazine). No Erika. As I left one of the other stylists apologized, which was nice, but wasn't her fault or responsibility.

Now I know things come up and I can understand that, but there was no call to let me know and to reschedule. Nothing. Not even an apology later that day, which I consider just plain rude, not to mention poor customer service.

Anyone can make a salon cute and hip, but for me that's not enough if a person isn't treated decently.